About Us
Cocojoys is a studio focused on creative and entertaining apps for kids, with a strong link to education and the best user experience possible.
Our main goal is to turn the time kids spend playing on tablets and smartphones into time invested in learning. We balance children's love of these devices with parents' concerns, so that both are happy.
Privacy Policy
Overview
We've done our best to cut through the legal jargon and explain in simple terms what information we collect, what we use it for, and the few situations in which we may share it with others. Please read this privacy policy carefully. It applies to all interactions you have with our games.
The information we collect
We receive some information automatically when you use our apps. This includes data about your device, software, operating system, the language set on your device, advertising IDs for advertisement tracking ("Advertising IDs") and your IP address.
To improve your experience with our games, we may occasionally collect information about how you interact with content and advertisements in the app.
We do not collect personally identifiable information about you or your children through our apps. In other words, we do not collect information such as your name, address, phone number or email address.
We may collect personal information that you voluntarily provide to us, for example the email address you use when you send us a support request.
Cookies
When you visit our website, we may occasionally send cookies to your computer that uniquely identify your browser. We use cookies to improve the quality of our service by storing user preferences and tracking usage information. Most browsers allow you to disable cookies or to alert you when cookies are being sent to your computer.
Does Cocojoys collect my financial information when I make in-app purchases?
No. When you make in-app purchases in our games, we do not collect or have any access to your name or billing information. This information is collected and stored by your platform (Google Play) or your platform's payment processor.
Social media features and tools
Our games may include integrated social media features, such as a "Share" button. These features are hosted by third parties, and your interactions with them are governed by the privacy policy of the company providing them.
Children's privacy
Our products respect the privacy of children. We don't collect personal information from children through our mobile applications, and our apps for children do not show interest-based advertising.
Our website and mobile applications comply with the Children's Online Privacy Protection Act ("COPPA"). If a user identifies themselves as a child under the age of 13 through a support request or feedback, we will not collect, store or use their personal information, and we will securely delete it.
We filter out categories of ads that are sensitive or unsuitable for children. In rare cases an advertiser may misclassify their ads, which is beyond our control.
How we use and disclose the information collected
We use the information collected to better understand how you use our games, customize your experience (including the content and advertisements you see), prevent abuse and improve our apps.
Cocojoys works with the following partners to serve third-party advertisements and develop our games:
- Google LLC – policies.google.com/technologies/partner-sites
We may share the information collected only in these circumstances:
- If we believe it's reasonably necessary to comply with a law, regulation or legal process.
- With third parties that help us offer and improve our service, such as providers of technical tools and analytics that help us understand how people use our games.
- If we sell, transfer or otherwise share some or all of our assets, including the information described in this policy, in connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy.
We may disclose aggregate information about how users use our games, always in a way that doesn't identify you individually.
Tracking policy
Ad companies may collect and use anonymous data about your interests to customize content and advertising in our apps and in other sites and applications. Interest and location data may be linked to your device, but not to your identity. Our games may share your Advertising ID with advertising partners anonymously, without tying it to your name or email address.
You can opt out by resetting or limiting your Advertising ID in your device settings, or by no longer using our games.
How long we keep the information
How long we store information depends on the purpose for which it was collected. We do not retain information longer than necessary for our business or for legal requirements.
Support
You can email us if you need help with any of our products. If you send a support request, we will receive your email address and any other information you include ("Support Information"). We use Support Information only to respond to your request.
Changes to this privacy policy
We may update this privacy policy from time to time. Use of the information we collect is subject to the privacy policy in effect at the time it is collected, so we encourage you to review this page periodically.
Contact Us
Questions, feedback, support requests or concerns about this privacy policy? We'd love to hear from you.